Guest Post: A Clown Post About Bryce Harper and Warnings TAGS: alamodome | bryce harper | chavez ravine | consulting | lean | lean blitz | leanblog | mark graban | operations | outfield | process | sports | stitches | wall | warning track | washington nationals Today we have another guest post, this time from fellow blogger Mark Graban of LeanBlog.org, one of the top-read blogs about Lean today. Mark is a Lean consultant in healthcare …Continue reading →

Team Websites Facilitate the Sales Process TAGS: augusta | baseball | broken | consulting | continuous improvement | funnel | greenjackets | lean | lean blitz | minor league | phone number | process | sales | sports | website | yellow pages Lean is the operational management philosophy about providing exactly what the client wants, when they want it, and in the condition/location where they want it, all while doing it as …Continue reading →

The 2013 #Masters: Low Scores and Standardized Work TAGS: albatross | augusta national | clubs | continuous improvement | golf | golf club | history | kaizen | lean | lean blitz consulting | louis oosthuizen | masters | operations | par | process | sports | standardized work | streamline | takt time | tiger woods Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Last year …Continue reading →

The 2013 #Masters: Coaching Is Auditing AND Facilitating Improvement TAGS: audit | auditing | augusta national golf club | benefit | coach | coaching | continuous improvement | georgia | improvement | lean blitz consulting | masters | operations | process | project | punitive | quality | sports | standards | zach johnson | zack johnson Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. The Masters …Continue reading →

The 2013 #Masters: Pace Penalty on Tianlang Guan TAGS: amateur | asian | augusta national golf club | china | enforce | enforcement | golf | golfer | lean blitz consulting | masters | operations | pace | penalty | pga | play | process | rules | seth godin | slow | sports | tianlang guan Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. As indicated …Continue reading →

The 2013 #Masters: Continuous Flow of Player Groups TAGS: 2013 | augusta national golf club | balance | bubba watson | continuous flow | golf | lean blitz consulting | marker | masters | operations | pin flag | process | pull | rory mcilroy | sports | threesomes | waiting Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. The Masters, …Continue reading →

The #2013 Masters: On-Site Logistics and Materials Supply TAGS: 2013 | aesthetics | augusta national golf club | box trucks | customer experience | excess motion | golf carts | inventory | lean | lean blitz consulting | logistics | material handling | operations | process | sports | stockouts | temporary | the masters | transportation | waiting | warehousing | wastes | water spider Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Augusta National …Continue reading →

The 2013 #Masters: Visual Indicators TAGS: 2013 | augusta | closest to the pin | concessions | consulting | controls | golf | hole in one | honey bees | indicators | information | leaderboard | lean blitz | masters | national | nick watney | operations | par 3 contest | process | scoreboards | sports | timers | visual Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Visual …Continue reading →

The 2013 #Masters: The #Lean Blog Podcast about Lean in Sports TAGS: 2013 | augusta national | bcs | championship | consulting | continuous improvement | david meier | eric ries | golf | jeffrey liker | jim womack | lean blitz | lean blog | major league baseball | mark graban | masters | miami | mlb | norman bodek | notre dame | operations | pace of game | pace of play | podcast | process | sports MP3 File (run time 33:12) Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at …Continue reading →

Miami Marlins Suing Season Ticket Holders Over Complaints About Seating TAGS: challenge extended network | continuous improvement | craig calcaterra | customer service | jeffrey loria | lawsuit | lean blitz consulting | leon | miami marlins | miami new times | operations | principle #11 | process | root cause analysis | season tickets | sports | toyota way While hosting tiny crowds in a tax-financed new stadium with a team that now features no notable superstars, the Miami Marlins have found a new way to ruffle the feathers …Continue reading →

Lean and the Law of Cosmic Laziness TAGS: flexible | indiana | kaizen | knox high school | law of cosmic laziness | lean | lean blitz consulting | matt aukerman | money | operations | process | save | sports | strain | time | waste activities My seventh grade math teacher at my little school in Indiana was a fellow named Matt Aukerman. In addition to being a great teacher and funny guy, he introduced us …Continue reading →

Will MLB Show Little “Respect For People” By Eliminating Non-Uniformed Personnel Pension Plans? TAGS: ballpark | baseball | continuous improvement | craig calcaterra | customer experience | cut | dollar foolish | employees | enterprise | espnnewyork | executives | hardball talk | industry | lean | lean blitz consulting | major league baseball | minor league baseball | mlb | nbcsports | non-uniformed | operations | pennywise | pension | pension plans | process | respect for people | six sigma | sponsorships | sports | ticketing | waste reduction The two pillars of Lean are 1) reduction of waste activities and 2) respect for people. Some of the ways organizations respect their constituents are with fairness, sharing of best …Continue reading →

The University of Miami Scandal, 18 Months, and Accountability TAGS: booster | cbssports.com | cheat | continuous improvement | coral gables | enforcement | football | hurricanes | jonathan duncan | julie roe lach | lean blitz consulting | miami | nevin shapiro | operations | ponzi | process | reform | scheme | six sigma | sports | university A subject that is due for analysis yet I’ve left untouched is the Nevin Shapiro scandal at the University of Miami in Coral Gables. The NCAA violations resulting from the …Continue reading →

Mobile Beer Vendors Cut Customer Wait Times At Sporting Events TAGS: beer | concessions | continuous improvement | customer experience | futbol | lean blitz consulting | leansempai | mobile | operations | process | russell watkins | sempai | six sigma | Soccer | sports | transportation | vendor | waiting | walking | waste Russell Watkins of Sempai Lean Consulting in the UK posted a great photo on Twitter this weekend from a soccer (okay, futbol) game he attended: On the plus side, mobile …Continue reading →

Was Elvis Dumervil a Victim of Bad Process, Bad Technology, or Both? TAGS: agent | broncos | contract | defensive end | demaurice smith | denver | denver post | dumervil | elvis | espn | fax machine | lean blitz consulting | magid | mike klis | national letter of intent | nfl | nflpa | operations | overprocessing | photo | process | scholarship | sports | technology | video | waiting In one of the quirkiest NFL contract-related events, we present to you new accidental free agent defensive end Elvis Dumervil, formerly of the Denver Broncos. Dumervil, under contract with the …Continue reading →