The Big Oops with the Barclays Center TAGS: astros | bank | barclays | blitz | brooklyn | center | ceo | consulting | continuous | diamond | embarrassment | england | enron | europe | field | fixing | forfeit | franchise | houston | improvement | introduce | jay-z | lean | lite | maid | manipulating | miller | minute | move | naming | nba | nets | new jersey | new york times | operations | optimization | park | participants | pictures | process | rate | resign | rights | robert | scandal | six sigma | sports | stadium | supervisor | team You know the phrases “too many chefs in the kitchen” and “too many Chiefs, not enough Indians” or “a camel is a horse designed by a committee?” Too many people …Continue reading →

Know Why You’re Being Paid TAGS: accounting | baits | barista | blitz | brand | burger | burgers | bushes | coffee | concession | contract | customer | defect | delicious | demand | expectation | exterminator | flip | follow | guarantee | hunger | infestation | investment | landscape | lawns | lean | machine | memories | money | mow | operations | paid | pictures | process | rats | refund | repair | research | resources | roof | satisfaction | save | six sigma | sports | stand | starbucks | status | symbol | taxes | time | tools | traps | trim | wedding | why This past weekend I visited some friends in Columbia, South Carolina and they shared horror stories of a trio of rats that have invaded their house’s walls. One of those …Continue reading →