Lean is NOT Just About Cutting Costs TAGS: bathroom | capacity | concourse | lean | lean blitz | maintenance | operators | out of order | parking | sports | stadium | waste One of the important elements of lean and continuous improvement that it isn’t only about cutting expenses through waste reduction and elimination. Yes, lower costs is certainly a by-product of …Continue reading →

S.M.A.R.T. Goal Example #2: Save Teams Over $1M in 2012 TAGS: 50/50 raffle | baseball | concessions | cost savings | customer satisfaction | customer service | lean | maintenance | out of order | revenue streams | s.m.a.r.t. goals | smart goals | sports | stadium | tickets | total productive maintenance | utility costs | vendor | waste (This is the second in a series about setting S.M.A.R.T. goals and the benefits they provide.) So this S.M.A.R.T. goal is less an example and more about the actual mission …Continue reading →