Guest Post: What #Lean Can Learn from Sports TAGS: basketball | boston | boston marathon | catch careers | christina kach | curling | field | golf | guest post | lean | lean blitz consulting | sme lean bronze certified | softball | sports | stephen colbert | track I am again off to the ASQ World Conference on Quality and Improvement in Indianapolis, so today we have a guest blog post from my friend, fellow Lean practitioner, and …Continue reading →

The 2013 #Masters: #Lean Blitz Pin Flag Giveaway TAGS: adam scott | augusta | australia | club | coozie | facebook | free | giveaway | golf | green jacket | guide | lean blitz consulting | marketing | masters | national | pin flag | program | spectator | subscribe | tee | towel | twitter Masters Week here in Augusta has come and gone – a great playoff victory to Adam Scott earns him the green jacket and golf immortality (if such a thing exists). …Continue reading →

The 2013 #Masters: Use of Temporary Labor TAGS: augusta | birth of a new workforce | club | concessions | core | critical | golf | golf shop | labor | lean | lean blitz consulting | masters | mau | national | noncore | randy hatcher | securitas | security | staffing | temporary Masters Week has finally come and gone! All of the golf world descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Now …Continue reading →

The 2013 #Masters: Low Scores and Standardized Work TAGS: albatross | augusta national | clubs | continuous improvement | golf | golf club | history | kaizen | lean | lean blitz consulting | louis oosthuizen | masters | operations | par | process | sports | standardized work | streamline | takt time | tiger woods Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Last year …Continue reading →

The 2013 #Masters: Pace Penalty on Tianlang Guan TAGS: amateur | asian | augusta national golf club | china | enforce | enforcement | golf | golfer | lean blitz consulting | masters | operations | pace | penalty | pga | play | process | rules | seth godin | slow | sports | tianlang guan Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. As indicated …Continue reading →

The 2013 #Masters: Continuous Flow of Player Groups TAGS: 2013 | augusta national golf club | balance | bubba watson | continuous flow | golf | lean blitz consulting | marker | masters | operations | pin flag | process | pull | rory mcilroy | sports | threesomes | waiting Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. The Masters, …Continue reading →

The 2013 #Masters: Visual Indicators TAGS: 2013 | augusta | closest to the pin | concessions | consulting | controls | golf | hole in one | honey bees | indicators | information | leaderboard | lean blitz | masters | national | nick watney | operations | par 3 contest | process | scoreboards | sports | timers | visual Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Visual …Continue reading →

The 2013 #Masters: The #Lean Blog Podcast about Lean in Sports TAGS: 2013 | augusta national | bcs | championship | consulting | continuous improvement | david meier | eric ries | golf | jeffrey liker | jim womack | lean blitz | lean blog | major league baseball | mark graban | masters | miami | mlb | norman bodek | notre dame | operations | pace of game | pace of play | podcast | process | sports MP3 File (run time 33:12) Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at …Continue reading →

The 2013 #Masters: Results-Based Pin Placements TAGS: augusta | ball | bunker | club | control | fairways | georgia | golf | greens | lean | lean blitz consulting | masters | mastery | moisture | national | operations | pin placements | results | root cause analysis | scores | sports | stimpmeter | sunday | tournament Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for the next six days for the 2013 Masters golf tournament at Augusta National Golf …Continue reading →

Stuff I’m Reading – August 8, 2012 TAGS: 2012 | advertisers | anibal sanchez | attendance | attention | ballpark | belly putter | blitz | blog | consulting | david samson | golf | golf digest | hanley ramirez | heath bell | improve | jeff gordon | jeffrey loria | jose reyes | lean | lean wastes | leanblog | lightning strike | london | love | mark buehrle | mark graban | marketing | miami marlins | nascar | nbc | olympics | omar infante | operations | optimization | organization | pocono | policy | process | product | revenue | safety | sailboat | sailfish | seth godin | small business | sponsors | sports | sprint cup | thad greiner | toyota way | weather There are ample opportunities for performance improvement in sports business and small business operations that I simply can’t get to it all as issues occur day after day. In addition, …Continue reading →

Golf Lessons and Being Open to Change TAGS: accept | advice | agent | augusta | blitz | change | chipping | club | country | design of experiments | doe | experimentation | expert | free | golf | lean | lessons | listen | masters | national | pro | process | six sigma | standardized | technique | unsolicited | work Just like last year, I was inspired to play golf more frequently after watching The Masters this April. While I haven’t frequently gotten to the course or the range, I …Continue reading →

GolfNow and Service Process Breakdown TAGS: analysis | annoying | blitz | cause | cell phone | convenience | customer | fees | florida | golf | golf channel | golfnow | greens | lean | navigation | now | operations | orlando | phone | process | representative | root | round | savings | service | sports | telephone | time | twosome | waiting | waste One of the benefits of using Orlando, Florida-based GolfNow is online booking of rounds of golf at many courses around the world at discounted fares. For the convenience of online …Continue reading →

State of the Lean Blitz Blog: April 2012 TAGS: activities | alignment | apparel | atlanta | audience | augusta | baseball | baseball winter meetings | basketball | bat | ben hill | blitz | blue | braun | braves | championship | club | cnbc.com | columbus | comments | communication | concessions | consultants | continuous | customer | darren rovell | david schoenfield | dayton | e-book | elmore | email | espn.com | experience | facebook | five whys | followers | football | georgia | giveaway | golf | google | greenjackets | group | hot dog | improvement | jackets | jersey | knowledge | lean | locker room | manufacturing | mascot | masters | merchandise | minor league | moneyball | movie | national | ncaa | notre dame | ohio | operations | pin flag | plus | principles | process | questions | respond | ryan | satisfaction | season | service | seth godin | silver hawks | six sigma | sneezers | Soccer | south bend | sports | sportsbiz | steroids | subscribers | subscriptions | sweetspot | t-shirt | tools | tournament | toyota way | twitter | waste | wastes I figured that since the blog is between 5-6 months old now that I provide a “state of the blog” address – what has changed since the blog first kicked …Continue reading →

The Masters: Concession Stands TAGS: 2012 | abundant | augusta | band | beer | blitz | booster | bubba | cargo | cart | cashier | cheap | checkout | chips | club | concessions | consume | continuous flow | domestic | flow | food | football | golf | green | import | inventory | jacket | kanban | lean | masters | national | operations | patrons | people | pre-packaged | prices | process | pull | quantities | resource | speed | sports | supply | sweets | tournament | waste | watson (This is the final post on the observed business operations of the 2012 Masters at Augusta National Golf Club.) I am absolutely infatuated with the speed at which customers are …Continue reading →

The Masters: Merchandise Stockouts TAGS: angc | augusta | batches | blitz | bubba | buckets | club | georgia | golf | lean | made in china | masters | national | operations | polo | process | shirt | six sigma | sports | stockouts | watson I was shopping for a women’s polo shirt in the Golf Shop at Augusta National Golf Club during the Masters on Saturday. The Golf Shop provides a wide array of …Continue reading →