The University of Miami Scandal, 18 Months, and Accountability TAGS: booster | cbssports.com | cheat | continuous improvement | coral gables | enforcement | football | hurricanes | jonathan duncan | julie roe lach | lean blitz consulting | miami | nevin shapiro | operations | ponzi | process | reform | scheme | six sigma | sports | university A subject that is due for analysis yet I’ve left untouched is the Nevin Shapiro scandal at the University of Miami in Coral Gables. The NCAA violations resulting from the …Continue reading →

The Masters: Concession Stands TAGS: 2012 | abundant | augusta | band | beer | blitz | booster | bubba | cargo | cart | cashier | cheap | checkout | chips | club | concessions | consume | continuous flow | domestic | flow | food | football | golf | green | import | inventory | jacket | kanban | lean | masters | national | operations | patrons | people | pre-packaged | prices | process | pull | quantities | resource | speed | sports | supply | sweets | tournament | waste | watson (This is the final post on the observed business operations of the 2012 Masters at Augusta National Golf Club.) I am absolutely infatuated with the speed at which customers are …Continue reading →